Weekend

Return Refund Policy

Return & Refund Policy

Welcome to MyWeekendStyle.in (“we”, “our”, “us”). We value your trust and aim to ensure a smooth shopping experience. This Return & Refund Policy outlines the terms under which products purchased from https://myweekendstyle.in/ may be returned, replaced, or refunded.

By placing an order, you agree to this policy.

1. Eligibility for Returns

We accept returns under the following conditions:

  • Return request is raised within [7/10/14] days from the date of delivery.

  • The product is unused, unworn, unwashed, and in original condition.

  • Original tags, packaging, and invoice are intact.

  • The product is not damaged due to misuse.

Non-Returnable Items

The following items are not eligible for return/refund unless defective:

  • Innerwear / socks / masks

  • Customized or personalized products

  • Items marked as Final Sale / Non-Returnable

2. Reasons Accepted for Return

Returns will be accepted if:

  • You received a wrong product.

  • The product is damaged or defective on arrival.

  • There is a size issue (subject to stock availability for exchange).

We may request images/videos as proof before approving the return.

3. How to Request a Return

To initiate a return:

  1. Email us at support@myweekendstyle.in or contact via WhatsApp within the return window.

  2. Share:

    • Order ID

    • Product details

    • Reason for return

    • Photos/videos (if damaged/incorrect)

Our support team will respond within 24–48 business hours with next steps.

4. Return Pickup / Shipping

  • If the return is due to our error (wrong/defective item), we will arrange reverse pickup at no cost.

  • If the return is due to customer preference (size change, dislike), return shipping may be borne by the customer.

  • Reverse pickup availability depends on your location.

Products must be packed securely to avoid transit damage.

5. Inspection & Approval

Once we receive the returned item:

  • Our team will inspect it.

  • If approved, refund/exchange will be processed.

  • If the product fails quality checks, it will be returned to you.

6. Refund Policy

  • Refunds will be issued to the original payment method.

  • For Cash on Delivery (COD) orders, refunds will be made via bank transfer/UPI after you share details.

  • Refund amount will include product price only. Shipping/COD charges (if any) are non-refundable unless the return is due to our fault.

Timeline:

Refunds are processed within 5–7 business days after approval. Bank/UPI credit may take additional time depending on your provider.

7. Exchange Policy

  • Exchanges are allowed for size or replacement, subject to stock availability.

  • Only one exchange per order is permitted.

  • If the requested size is unavailable, a refund will be issued instead.

8. Order Cancellation

  • Orders can be cancelled before dispatch by contacting us immediately.

  • Once shipped, cancellation is not possible; you may request a return after delivery.

  • Refunds for cancelled orders will be processed within 5–7 business days.

9. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank/UPI statement.

  • Contact your bank/payment provider.

  • If still unresolved, contact us at support@myweekendstyle.in with your Order ID.

10. Damaged or Missing Items in Transit

If your order arrives damaged or with missing items:

  • Inform us within 48 hours of delivery.

  • Share clear images/videos of the package and product.

Claims raised after this window may not be accepted.

11. Changes to This Policy

We reserve the right to modify this policy at any time. Changes will be updated on this page with a revised effective date.

12. Contact Us

For any questions or support regarding returns and refunds:

MyWeekendStyle.in
Email: weekendstylehub@gmail.com

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